Consumers For Health Care Choices: Tony Miller, Pioneer in Benefit Design
Video: Tony Miller co-founded Lemhi Ventures in 2006 to build the capital base and value added approach of forming and helping companies continue to advance the marketization of the healthcare industry.
Courteous and Efficient Self-Service: Methods for Increasing Patient Satisfaction
Video: One of the best ways to improve customer satisfaction in any field is to empower those customers to tend to their own needs to the greatest degree possible. Happily, embracing such a philosophy self-service benefits the service provider as well by reducing the load on the call center and thereby lowering costs.
Michael Moore on California’s Single Payer Proposal
Video & Article: Michael Moore addresses California Democrats during a legislative briefing regarding single payer healthcare and Sen. Sheila Kuehl’s proposed universal health-care plan. An accompany article discusses Tuft Medical Schools’ Daniel Carlat’s NY Times Op-Ed on pharmaceutical involvement in continuing medical education.
A Bank Teller’s Blank Stare and Other HSA Learnings
Just for fun, I went into the Citibank branch closest to my office. I asked the teller “Can I open a Health Savings Account, or an HSA, with Citibank?” The look on her face, and the teller next to her, was priceless. It was an American Express moment.
While one teller could not move past the […]
