Innovative Health Technologies - Cindy Christy, Alcatel-Lucent
Video: Cindy Christy, President, North America, Alcatel-Lucent, an infrastructure equipment provider to large carriers and enterprises, talks about Alcatel-Lucent’s initiatives in the health care space.
Medical Tourism - Curtis Schroeder, CEO Bumrungrad International
Video: Ruben Toral sits down with Curtis Schroeder, CEO Bumrungrad International, a Bangkok Thailand hospital that has been around for 28 years and was one of the early movers in medical tourism.
House Calls - Jay Parksinson
Video: Bill Crounse, Microsoft’s Health Care Industry Director, interviewed , MD, who has started a new practice that services patients entirely through the Internet and house calls.
Innovative Health Technologies - LifeLinks Video Interpreting Services
Video: Sometimes combining two simple ideas creates a really great idea. I had a chance to sit down with Stanley Schoen, CEO of LifeLinks Video Interpreting Services, who has built the foundation for a pretty unique business.
Return on Investment in the Nursing Home
Video: This panel discussion on Return on Investment in the Nursing Home is from the Ziva Media Nursing Home industry conference.
Emergency Preparedness in the Nursing Home
Video: This panel discussion is from the Ziva Media Nursing Home industry conference in Rhode Island.
Courteous and Efficient Self-Service: Methods for Increasing Patient Satisfaction
Video: One of the best ways to improve customer satisfaction in any field is to empower those customers to tend to their own needs to the greatest degree possible. Happily, embracing such a philosophy self-service benefits the service provider as well by reducing the load on the call center and thereby lowering costs.
Personalization, Privacy, Technology & Culture: Key Ingredients to Weigh & Balance
Video: A lot of times a hospital will have a family member calling on behalf of the injured or sick person. There is a need to communicate health care related information to someone other than the recipient of care. How does a hospital obtain permissions and ensure the family that their information will not leave the building?
How Clear Communications Support Quality Care and Patient Safety
Video: Paul F. Levy, President & CEO, Beth Israel Deaconess Medical Center, delivers the keynote presentation at the Health Care Communications Forum, hosted by Insight Forums.
Nurses In Motion - A Doctor’s Perspective: Part 2
Video: Barbara Ficarra and Dr. Bonanno navigate the viewer through the real ER. They talk about the challenges that face the ER, and the understaffing which leads to stress that many nurses face today. They discuss the vital role of nurses in society and how vital they are to patient quality health care. This only begins to describe the conversation between Barbara and Dr. Bonanno about the real problems facing hospitals and nurses today. Dr. Bonanno also answers viewer’s emails.

